Those consumables won’t get lifetime guarantee replacement, but the other tools and parts will be covered.Įxample: If your iPhone 5 battery replacement fails entirely after a couple months, we’ll replace it. Items like the Pro Tech Toolkit have consumable products that are covered under their own “As-is” guarantee. Product pages (and common sense) will tell you what items are designed to be consumed during use. Some products, like batteries, are designed to be consumed during use. TO THE FULLEST EXTENT POSSIBLE UNDER APPLICABLE LAW, IFIXIT WILL NOT BE LIABLE FOR DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING OUT OF OR CONNECTED WITH THE USE OR MISUSE OF OUR PRODUCTS. We may require you to return a product for analysis prior to issuance of a credit or replacement. Our policy is to honor guarantee claims within the guarantee period, unless the defect is caused by owner/user abuse or negligence or if the product was not used as intended. Please contact the manufacturer for any details. To claim a warranty replacement, you as the purchaserĪ “ Lifetime Manufacturer Warranty” may have different terms than iFixit’s Lifetime Guarantee. These warranties are backed by a specific product's manufacturer for a stated amount of time. You can find out more about consumable items below. These are products designed to be "consumed" with use. As-is items include screen protectors, TESA tape, the Prying and Opening Tools Assortment, and other consumable tools such as Spudgers, Opening Tools, Opening Picks, and Plastic Cards.If it is defective, let us know and we’ll make it right. This product is guaranteed to be as described on the product page on arrival.All batteries sold by iFixit come backed by our 1 Year Guarantee.This product is guaranteed to function for one year. The guarantee period begins on the order date, not the date the product was installed or used.The majority of our products fall under the iFixit Lifetime Guarantee, with a notable few exceptions, such as batteries and consumable tools, whose warranties are noted below.This iFixit product is guaranteed to function as long as you have it.iFixit Lifetime Guarantee (Full Guarantee).Here are the guarantees iFixit offers to cover products sold from iFixit Australia: Include your order number and a brief description of the issue. The iFixit Guarantee □□ iFixit Australia - GuaranteesĬlaims can be made by contacting iFixit Customer Support by clicking here.
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